Refound Policy
Return Policy – 30 Days
Our return policy lasts 30 days from the date of delivery. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. A receipt or proof of purchase is also required.
Non-Returnable Items
We do not accept returns for the following products:
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Perishable goods (such as food, flowers, newspapers, or magazines)
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Intimate or sanitary items
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Hazardous materials, flammable liquids, or gases
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Gift cards
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Downloadable software products
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Certain health and personal care items
Partial Refunds (if applicable)
Partial refunds may be granted in the following situations:
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Books with obvious signs of use
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CDs, DVDs, software, video games, cassette tapes, or vinyl records that have been opened
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Any item not in its original condition, damaged, or missing parts for reasons not due to our error
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Any item returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable period of time.
Do not return your purchase to the manufacturer.
All returns must be sent to:
Yonkers, NY 10701, United States
📧 scustumer267@gmail.com
Late or Missing Refunds (if applicable)
If you haven’t received your refund yet, please:
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Check your bank account again.
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Contact your credit card company (it may take some time before your refund is officially posted).
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Contact your bank (there is often some processing time before a refund is posted).
If you’ve done all of this and still haven’t received your refund, please contact us at scustumer267@gmail.com.
Sale Items
Only regular-priced items may be refunded. Sale or clearance items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, please contact us at scustumer267@gmail.com and send your item to the address indicated above.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a store credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
If the item wasn’t marked as a gift, or if the gift giver had the order shipped to themselves, we will send a refund to the gift giver.
Return Shipping Costs
Return shipping costs are the responsibility of the customer and are non-refundable.
If a refund is approved, the cost of return shipping may be deducted from your refund amount.